Your Questions Answered

When will I receive the Cash Back?

Once a successful account activation with TPG and your services are activated, you will receive the Cash Back after the 2nd month. So if you have signed up in January, after 2 billing periods - you will get paid in March. This is to ensure our cash back program is not sabotaged and everyone benefits equally.

How will I receive the Cash Back?

You can nominate a Bank account for us to do Direct Deposit or a Paypal account where funds will be sent to or a Cheuqe in the mail. During the application, this information when you are directed to TPG's website for application.

Who is 1800 Computers?

1800 Computers is a reseller of TPG and provides IT consulting and technical IT services. 1800 Computers receives a commission every time a customer is signed up with TPG. 1800 Computers is not a subsidiary, partner or any other related company of TPG.

Will I pay more if I sign up through 1800 Computers?

No, what you pay to TPG for your services is same as what you would normally pay. No difference.

Who provides the Cash Back?

Cash back is provided by 1800 Computers directly to you. TPG is not in any way involved with the cash back program.

Will 1800 Computers provide technical support for TPG related services?

Your first point of contact should always be TPG directly. However we are happy to answer your questions you may have.

Will I be a customer of 1800 Computers or TPG?

You will be a TPG customer - 1800 Computers is only a referral. All account management, billing, technical support and everything else is provided by TPG directly. However, we are always here to assist you with your inquiry.

How does it work?

Find the plan that suits you and sign up with TPG. Ensure the Reseller Code: NSRKA is used in the application form when signing up. This way we can track your sign up process with TPG.
TPG will notify & confirm us your account is successfully activated. We will monitor this for the first 2 months to ensure your a continuing customer of TPG.
1800 Computers will contact you to organise cash back. You can choose direct deposit, Paypal or Cheque. Once the transfer is complete, you will be notified via e-mail or phone.
We immediately deposit cash back into your bank account or transfer to your Paypal account as requested or a Cheque in the mail. Direct Deposit can take up to 2 business days.

$1340 paid out since 1st of February 2014

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