Preventive Maintenance

Our preventative maintenance service gives business owners peace of mind by detecting problems that may occur in the future such as hard drive crash, virus/spyware infection, licensing issues, systems security compromise that could potentially lead to loss of jobs for employees, loss of sales, los of customers, staff down time, theft and loss of crucial sensitive data.
Every successful business needs fast, efficient and reliable IT systems.

We offer preventive maintenance plans for workstations, laptops, servers, networks and custom systems. For each checkup, minor issues are fixed on the spot and the following items are checked for each type of system.

Workstations/Laptops/Servers
• Security Software - Check licensing, updates, functionality, logs and quarantines
• Operating System – Resource usage, system logs, security logs, application event logs, registry optimisation, system updates, device compatibility
• Hardware – Driver & firmware updates, hard drive, RAM memory, speakers, optical drives, RAID health
• Other – Clean temporary files, remove unnecessary & unwanted software including add-ons, system configuration (make sure system specifications hasn’t changed due to theft), battery life on laptops, remote access, cooling fans, recommend upgrades, UPS battery
• Backup – Verify integrity of Tapes, CDs, hard drives

Networks
• Monitor Firewall/Network Traffic for Attempted Security Breaches
• Logs of routers, switches & modems
• Settings & Configuration
• Connections & Cabling
• Test internal & internet network speeds
• Wireless security

Custom Systems
If you employ systems that aren’t in the mainstream, we can maintain such systems provided we are given instructions, documentation and manuals. Our network of suppliers and distributors will ensure parts and software will always be available to support your systems.