Case Studies
We offer practical IT solutions to real business problems. Our aim is simple; increase profits, maximise productivity, reduce costs and improve efficiency. See how 1800 Computers is helping its customers succeed, below is a list of our recent accomplished work.
Date: 08/10/2009
Industry: Hire/Retail
Country: Australia
Client: Hire for Baby - Five Dock 02-9712-8817
Web: http://www.hireforbaby.com/
Details: Hire for Baby is the complete baby equipment hire service. Hire for Baby helps you with all your baby equipment hire needs for a day, a week or a few months with their friendly, professional service. This successful business uses in-house designed software to manage clients, inventory and invoices.
Problem: Software was malfunctioning on Microsoft Windows Vista machine due to configuration problems caused by strict security settings and firewall settings, at the same time unable to print to a shared printer in the office.
Solution: Worked together with the technician over the phone, we managed to get the software up and running in no time with all functions working successfully, reconfigured the printer on the network with appropriate settings.
Date: 13/07/2009
Industry: Point of Sale, Retail & Trade
Country: Australia
Client: All Electro
Details: All Electro is a well established and growing electronics & white goods retailer with multiple branches across Sydney. Selling to retail and wholesale TVs, fridges, microwaves, DVD/Blue Ray etc. products both new and factory seconds.
Problem: Their recently opened Merrylands/Stockland shop required a point of sale system setup to manage stock and carry out sales and produce reports in a professional manner.
Solution: Install and configured a point of sale system. Using the latest technology in barcodes, scanners, thermal printers and Australian made software; we were able to get All Electro staff trained and ready to start selling goods. System worked flawlessly, inventory information was kept up to date, end of day and monthly and yearly reports were being generated quickly, at the same time, it can be managed remotely by administration staff. The solution met budget requirements and met the businesses' needs.
Date: 01/07/2009
Industry: Steel Fabrications, Manufacturing
Country: Australia
Client: AYM Steel Fabrications Pty Ltd
Details: AYM Steel, supplier, fabricator and erector of quality, fabricated steel components and structures for the mining, industrial commercial and multi level high-rise steel industries. They supply columns, trusses, purlins, frames, trestles, beams, conveyor gantries, and screening structures, bridges, walkways, stairs, platforms, handrails, guards, grating, conveyor supports, frames, towers, pipe racks and mechanical support steel.
Problem: A growing manufacturing business had setup a new office and required network connectivity, preferably without wires due to complexity and distance involved.
Solution: Setup a secure wireless network between 2 buildings, using wireless access points, added new antennas and routers.
Date: 29/06/2009
Industry: Point of Sales, Restaurants
Country: Australia
Client: il Barone Pizzeria, Restaurant, Crows Nest
Details: A new restaurant established at the heart of Crows Nest. With 2 highly regarded and experienced chefs behind the kitchen, producing the most delicious and mouth watering pizza, pasta and other delicious dishes from the Mediterranean.
Problem: Previously a take away shop, it was using a Micros branded point of sales system
to record sales and manage orders. Restaurant started with using paper dockets and receipts initially and soon decided to implement a computerised point of sale system to improve the speed and provide better management of orders.
Solution: After analysing the old Micros branded point of sale system, we decided to re-program and re-configure the software and machinery to meet the existing business' needs. Worked together with staff and managers, provided training, support until the system settled with everyone's needs. This solution helped il Barone save money significantly.
